Privacy Policy

Last updated: March 7, 2025

Introduction

Welcome to ltx.dev (hereinafter referred to as "we," "ltx.dev," or "the Service"). We are committed to protecting your privacy and personal information. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your personal information when you use our AI video and image generation services. By using our services, website, or products, you agree to the practices described in this Privacy Policy.

Information We Collect

1. Information You Provide Directly

When you use our AI video and image generation services, we may collect the following types of information:

• Account Information: Including your name, email address, username, avatar, and other information you provide when registering or updating your account
• Payment Information: If you purchase our paid services, we collect necessary payment details through secure third-party payment processors (such as Stripe)
• Generation Data: Text prompts, image/video inputs, generation parameters, and settings you provide for AI content generation
• Generated Content: AI-generated videos, images, and related metadata created through our service
• Contact Information: Information you provide when communicating with us via email, forms, or other means
• Subscription Information: Email address and preferences when you subscribe to our mailing list

2. Anonymous Information Collected Automatically

When you visit or use our services, we may automatically collect anonymous information:

• Device Information: Including your IP address, browser type, operating system, and device identifiers
• Usage Data: Information about how you use our services, including access times, pages viewed, generation history, and interaction methods
• Performance Data: Information about content generation performance, processing times, and service usage patterns
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information and enhance your user experience

How We Use Your Information

We use the collected information for the following purposes:

• Providing AI Services: Processing your video and image generation requests, managing your account, storing your generated content, and delivering the core functionality of our AI generation platform
• Improving AI Models: Analyzing usage patterns, optimizing generation quality, training and improving our AI models, and developing new features
• Service Enhancement: Personalizing your experience, providing usage statistics, and optimizing service performance
• Communication: Contacting you regarding your account, service changes, new features, or related products
• Security: Detecting, preventing, and addressing fraud, abuse, inappropriate content generation, and security issues
• Marketing: Sending relevant product updates, tutorials, and promotional information (if you have opted to receive them)
• Content Moderation: Monitoring generated content to ensure compliance with our terms of service and applicable laws

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf, such as payment processing (Stripe), cloud storage providers, AI model providers, and email services
• AI Model Providers: Anonymous usage data may be shared with AI model providers to improve service quality
• Compliance and Legal Requirements: When we believe in good faith that disclosure is required by law or to protect our rights and security or those of others
• Content Moderation: With content moderation services to ensure generated content complies with our policies

Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal information:

• All payment information is processed through secure payment processors like Stripe; we do not directly store complete payment card details
• Generated videos, images, and prompts are stored securely with appropriate access controls
• We use SSL/TLS encryption to protect data transmission
• We regularly review our information collection, storage, and processing practices, including physical security measures
• AI generation data is processed in secure environments with appropriate safeguards

Content and Rights

Generated Content

• Ownership: You retain ownership of videos and images you generate using our service
• Usage Rights: We may temporarily store and process your generated content to provide the service
• Public Gallery: If you choose to share content in public galleries, you grant us permission to display them
• Content Moderation: We reserve the right to review and remove content that violates our terms of service

Prompts and Inputs

• Your Prompts: You retain ownership of the text prompts and inputs you provide
• Service Improvement: We may use anonymous prompt data to improve our AI models and services

Your Rights and Choices

Depending on applicable laws in your region, you may have the following rights:

• Access: Obtain a copy of your personal information and generated content that we hold
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information and generated content in certain circumstances
• Objection: Object to our processing of your personal information
• Restriction: Request that we limit the processing of your personal information
• Data Portability: Obtain an electronic copy of information you have provided to us

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Cookie Policy

We use cookies and similar technologies to collect information and improve your experience. Cookies are small text files placed on your device that help us provide a better user experience. The types of cookies we use include:

• Necessary Cookies: Essential for the basic functionality of the website and AI generation services
• Preference Cookies: Allow us to remember your settings, generation preferences, and account preferences
• Statistical Cookies: Help us understand how visitors interact with the website and use our AI services
• Marketing Cookies: Used to track visitors' activities on the website

You can control or delete cookies by changing your browser settings. Please note that disabling certain cookies may affect your experience on our website and the functionality of our AI services.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you discover that we may have collected personal information from a child under 13, please contact us, and we will promptly take steps to delete that information.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active and for a reasonable period thereafter
• Generated Content: Retained according to your account plan and storage settings
• Payment Records: Retained for the period required by applicable tax and accounting laws
• Usage Data: Typically retained for up to 2 years for service improvement purposes
• Marketing Data: Retained until you withdraw your consent

When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

• Notify affected users within 72 hours of becoming aware of the breach, where required by law
• Provide information about the nature of the breach and steps you can take to protect yourself
• Take immediate steps to contain and remediate the breach
• Notify relevant supervisory authorities as required by applicable law

International Data Transfers

We may process and store your personal information globally, including in countries outside your country of residence. In such cases, we will take appropriate measures to ensure your personal information receives adequate protection.

AI and Machine Learning

Model Training

• We may use anonymous usage data to improve our AI models
• Personal information is not used for model training without your explicit consent
• We implement privacy-preserving techniques when processing data for AI improvements

Third-Party AI Services

• Our service may utilize third-party AI models and services
• These providers have their own privacy policies and data handling practices
• We work with providers who maintain appropriate privacy and security standards

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post the revised policy on our website and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us through:

• Email: [email protected]
• Website: https://ltx.dev

We will respond to your inquiries as soon as possible.